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AGLFailToCommit's latest conversations

AGLFailToCommit Conductor
18-04-2020

Re: Where are my flybuys points!!!???

Thanks David, I can see those bonus points now. A lot appreciated. The experience is far better than what I used to get from calling AGL customer service.
5 Replies 1 Like
AGLFailToCommit Conductor
14-04-2020

Re: Where are my flybuys points!!!???

It shows 'Currently processing' and it has been showing that for decades.
5 Replies 0 Likes
AGLFailToCommit Conductor
11-04-2020

Where are my flybuys points!!!???

I am truly angry about having to write this email. My AGL electricity account number is 7063 571 207. I am extremely disappointed about AGL's customer service so far because no one solved my problem. My energy plan started from September 2019 (so HALF A YEAR AGO) and was informed that I'm eligible to a 10,000 flybuys bonus points. I did what I was told to do to link my flybuys account and AGL account in Sep 2019. Now it is AGL's job to take care of the rest, right? Unfortunately, nothing had hap ...
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