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Lonx Semiconductor
08-11-2017

Re: Average usage doubled since digital meter installation?

Thanks Jaydeny, I spoke with someone from your resolution department yesterday who looked into the billing data and also confirmed the average since the meter install (over a 3 week period) is somewhere around 40kWh as opposed to the 19kWh prior. Mind you, for a moment he tried to tell me this looks normal... He's advised there's no network level data available yet so he submitted a request for that and told me to basically wait until the bill arrives in a month, then go from there. So I'll sit ...
5 Replies 0 Likes
Lonx Semiconductor
06-11-2017

Re: Average usage doubled since digital meter installation?

Yes, it is a cause for concern as we've not change any behaviours at all with our daily usage patterns / behaviours and the rise occurred the very day the meter was installed. I was actually overseas that week and don't think my partner could possibly use double electricity if she tried. Usage since the 12th has all been reported online in the range of 25 - 39kwh /day.... I'll submit an enquiry this morning. Out of curiousity, I submitted 2 submissions now via your contact us page as a complaint ...
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Lonx Semiconductor
04-11-2017

Re: Smart Meter incorrect? Reading issues??

Good to see I'm not the only one.. I'll have to physically check my meter tomorrow but according to AGL I've been using basically double electricity since they installed my 'smart meter'.
6 Replies 1 Like
Lonx Semiconductor
04-11-2017

Average usage doubled since digital meter installation?

I've had a 'smart meter' installed Oct 12 and un-funnily enough, my average usage from 19kwh / day prior to this increased immediately to around 35kwh. The lowest day I've had since is 29kwh. Given our house has only 2 occupants, gas for heating, cooking etc. and we've no new appliances, how can this be explained other than bad metering or reading of the data? August - 15khwSeptember - 19khwOctober - 35kwh+ following the 'smart meter' install ???
5 Replies 1 Like