About Bernard1

Rank: Semiconductor

Learn more about ranks and badges.

Bernard1's latest conversations

Bernard1 Semiconductor
04-11-2017

Electricity Usage

Can AGL please advise why I keep getting estimate datas on my electric usage over the last one month when I recently have a new smart meter installed.
5 Replies 0 Likes
Bernard1 Semiconductor
06-11-2017

Re: Electricity Usage

Hi Nathan,The smart meter was installed in August 2017 and the new billing cycle starts on 25/9/17. These estimate readings happened during this new billing cycle. It is very frustrating not being able to get the actual usage when I have the smart meter. Furthermore, there is always a lagging period of a few days for the usage to appear. How can we remember what we do after a couple of days. Is there a problem with your IT Management? Am thinking of changing energy supplier if this problem cont ...
5 Replies 0 Likes
Bernard1 Semiconductor
06-11-2017

Re: Electricity Usage

Hi Nathan,Why should my new SMART METER just installed in August be a MRIM meter?Please be frank and advise me whether there is some technical issues at AGLThe Smart meter should send datas straight to the network.
5 Replies 0 Likes