About kerrism

Rank: Semiconductor

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kerrism Semiconductor
27-10-2017

Re: Solar Electricity installation still not complete after 10 months

Unfortunately, even though i was told I would be kept up to date on the issue, I still have not heard back from AGL for over a week.
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kerrism Semiconductor
19-10-2017

Re: Solar Electricity installation still not complete after 10 months

Thanks for your prompt response. Yes I have tried the escalation team and complaints email many times. AGL did contact me today and has registered a case number and is having someone investigate. Hopefuly the case number will result in some positive outcome but I was informed it may take up to 21 days.
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kerrism Semiconductor
19-10-2017

Solar Electricity installation still not complete after 10 months

After 10 months of emails and phone calls my solar electricity installation is still not complete. I constantly receive bills for different amounts, double billing for daily service fees and no single person takes responsibility for the problem. I have been requested to be patient but meanwhile I just received 2 bills within a few days, the first for $436 and then $1263. I am in a state of shock with the $1263 bill. I cannot seem to get any resolution and have been told to be patient. I have ...
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