About PhilWendy

Rank: Semiconductor

Learn more about ranks and badges.

PhilWendy's latest conversations

PhilWendy Semiconductor
2 weeks ago

Re: change of ownership/change of account name

Hi Yuto,Sorry, I wanted something like this too but :- 1 Bill, 1 Name.That's why I had to change my bill to my (pensioner) husband's name.
6 Replies 0 Likes
PhilWendy Semiconductor
10-01-2020

Re: change of ownership/change of account name

I wrote this post after a long phone call where I had trouble getting the person to understand what I was talking about and when the call was finished nothing had been fixed. After posting I got onto online chat and thankfully found someone who looked into the account and understood what was going on. They told me that the account was closed and re-established under the new name but to give it time to update just to make sure (this gave me confidence as it is exactly what I would expect to be to ...
6 Replies 0 Likes
PhilWendy Semiconductor
09-01-2020

Re: change of ownership/change of account name

Our Gas account was in my name (Wendy). We transferred our Electricity to AGL. My husband has a pension card so we needed to have both accounts in his name (Phil). The Gas and Electricity are now in my Husband's name. The old Gas bill shows a credit of 1 cent and we are using the same email address so I cannot access our new accounts because my old account keeps wanting me to login.
6 Replies 0 Likes