About Doreen

Well AGL have had another go at this and I still can't login with a password, getting a code by email is way too much trouble on the phone so I've junked the app and will use a PC for online access.I've got no idea why this is so hard to sort out but apprently it is.

I've been far from impressed. I emailed about a fortnight ago, got a reply 4 or 5 days later asking for my account number, duly replied with the number then didn't hear anything. Rang this morning, was told it was fixed, tried to login again and got the same error. Rang back and was told again that it was fixed and now I can login but need to wait for an email with an access code each time.User friendly AGL certainly isn't.

I'm having the same problem as some others here so it look slike this issue is still ongoing.After changing our account over from my husband's name we could no longer login online, after repeated emails and a couple of hours on the phone we can now login but the create password function on my account won't work, we have to get sent a one time access code each time we want to login.Will this ever be fixed?