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House1 Switched-on
03-01-2020

Re: App not updating electricity usage

Thank you for offering to help David_AGL but I think AGL need to realise that this is a problem affecting more than just a couple of users. Besides the comments on here , there are also similar comments where you download the app on GooglePlay. Maybe AGL did an update to the App in December that just isn't working properly or ir has somehow got corrupted. A pity because I enjoyed the convenience of tracking my usage and billing seeing as I am on an extremely tight budget.
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House1 Switched-on
03-01-2020

Re: App not updating electricity usage

Had the same problem since mid December. Usage and billing not updating. Messaged AGL and was told to logout while it was reset. Made no difference. Also tried removing and reinstalling the App. Live far away from any bushfire affected areas.
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