About desog

Rank: Semiconductor

Learn more about ranks and badges.

desog's latest conversations

desog Semiconductor
13-05-2020

"Pay Now" did not reflect bill total

Just paid electricity and gas.Electricity ok.Gas however... "Pay now" was $37.65 and (same as electricity) paid it.BUT, then noticed that the bill for "21 Mar to 20 Apr 202" was $101.40 not $37.65What?
0 Replies 0 Likes
desog Semiconductor
13-05-2020

Re: Emailed receipts - please include which utility

David, any chance this is being looked at?Every-time I get a receipt, I have to forward it to myself and put "Gas" or "Electricity" into the subject line, so I can (electronically) file it.Otherwise, I get 24 emails per year none of which indicate the utility. And yes, ditto re Credit Card entries as mentioned by Wendy.Thanks. Des
7 Replies 0 Likes
desog Semiconductor
11-12-2019

Re: Emailed receipts - please include which utility

Hi David. Thanks for the response.Couldn't figure out how to forward an email via PM. So, hoping the following will explain.When I make a payment, I get an email from "AGL Energy" with the subject heading "Here are the details of your recent payment" (note it does not say Elec or Gas).The text in the message is (have changed details, but still basically what I get)-----------------------------------The payment you made on your energy account was successful.Here are the details:Receipt Number: 0 ...
7 Replies 0 Likes
desog Semiconductor
08-12-2019

Emailed receipts - please include which utility

I pay Gas and Electricity, get emailed receipts, I save them for future reference, but there is nothing that indicates which utility. So when I scan the AGL folder, I have to open each email, and try and figure out what the payment was for.Simple suggestion - include the utility ("Gas", "Electricity") in the email heading/title please.email
7 Replies 2 Likes