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askb Switched-on
2 weeks ago

Re: Smart meter reconfiguration charges

I already have a new smart meter that has all the latest firmware and can remotely be verified. I don't understand why AGL is charging a meter re-configuration fee of $165 when exergy Australia is not charging this fee.
15 Replies 1 Like
askb Switched-on
2 weeks ago

Re: Smart meter reconfiguration charges

Simples, I've decided to move to Energy Australia, they give 17c as compared to AGL which is $11c when you upload to the grid. Also $0 charges on meter upgrade and reconfiguration. AGL is sub-contracting the meter re-configuration to PulesES, and they are passing the reconfiguration costs to the customer which is unfair and unacceptable. $165 is too much!
15 Replies 1 Like