About Kalia

Rank: AGL Moderator

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Kalia's latest conversations

Kalia AGL Moderator
14-05-2020

Re: Sold home moving into mum’s

Hi Eleni, Thanks for contacting us through community. In regards to having that option, I will absolutely pass that feedback on for you. We can arrange the disconnection for you through messenger or send us a private message here. Thanks, Kalia
1 Reply 0 Likes
Kalia AGL Moderator
14-05-2020

Re: Hi, Can you tell me please if I am eligible for a pensioner discount? My account number is 70...

Hi Rosiedent, Thanks for contacting us through community. If you have a concession card from the government you will absolutely be able to receive a discount. If you do have a card, please send us a message through your My Account or through the AGL app, so we can apply this for you. Thanks, Kalia
1 Reply 0 Likes
Kalia AGL Moderator
14-05-2020

Re: Expensive bills

Hi Michael, Welcome to community, I can understand your concern with the readings. I would recommend comparing those readings to your current reads at the meter. It can happen that the readings are the same, however I would always say to double check at the meter. Thanks, Kalia
5 Replies 0 Likes
Kalia AGL Moderator
14-05-2020

Re: solar meter install, when, nobody gives a rats, impossible to call agl,

Hi Ann Marie, Sorry to hear that you had not been able to get through to us. We are absolutely available 24/7 on by phone, or you can log in to your My Account and click "Send us a message". Thanks, Kalia
2 Replies 0 Likes