About -Steve-

Rank: AGL Moderator

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-Steve- AGL Moderator
yesterday

Re: No access to meter for self-read

Hi Aperfa17, a meter read should occur every quarter, if necessary we can organise a read to occur. Please get in touch via Messenger in My Account or the AGL App so we can assist further.
1 Reply 0 Likes
-Steve- AGL Moderator
yesterday

Re: Customer Experience - HIGHLY DISAPPOINTED

Hi n_ishi, sorry you have had this experience, so we can assist please get in touch via Messenger in My Account or via the AGL App.
2 Replies 0 Likes
-Steve- AGL Moderator
yesterday

Re: Request a smart meter

Hi mis23, if it is just a standard exchange there is generally no charge for this and we do not require a form to be completed. I would recommend calling the digital metering team on 1300 669 245 and they can review further.
22 Replies 0 Likes
-Steve- AGL Moderator
yesterday

Re: Bank Details change request

Hi kanabarj, you can do this via My Account, you can find the instructions for this here.
1 Reply 0 Likes