About -Steve-

Rank: AGL Moderator

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-Steve- AGL Moderator
20-08-2020

Re: Afl discounts

Hi Afl, You can view your energy plan via My Account. To see this on the bill, you can view our bill guide for details. If you still need assistance with this please get in touch with the team via messenger in My Account or you can also access this via the support tab in the AGL App.
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-Steve- AGL Moderator
20-08-2020

Re: Meter Box Lock

Hi Knox-11, ABLOY (EM) locks for this area can be purchased from Integrity Locksmiths. Once you have this installed please get in touch with the team via messenger in My Account or via the support tab in the AGL App, so we can update the access information.
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-Steve- AGL Moderator
20-08-2020

Re: How do I get access to older bills once I have moved house

Hi lachlanp, if you still have an active account, please get in touch with the team via messenger in My Account or you can also access this via the support tab in the AGL App. If you no longer have an active account please get in touch here.
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-Steve- AGL Moderator
20-08-2020

Re: Few Questions about Solar

Hi Celine, As you have mentioned you already have a remotely read meter installed, as long as the meter does not need to be replaced, this can take up to 10 business days to be completed. Regarding the solar feed in tariff, this is usually only provided from the date the alteration has been finalised. If you require further assistance or wish to discuss further you can reach out to the team via messenger in My Account you can also access this via the support tab in the AGL App.
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