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goldseeker Conductor
31-10-2015

Re: AGL on line not showing correct readings

Thanks to David M at AGl persisting with the problem, as @ 31th October, all is now well and the problem has been fixed. Thank you David
Solved 5 Replies 0 Likes
goldseeker Conductor
15-10-2015

AGL on line not showing correct readings

After contacting AGL in September re our readings on AGL on line when our meter reading was not showing any usage or usage charges, I contacted AGL again today to try and resolve our usage charges I was told that it was an IT issue and was waiting to be resolved.I require to be able to read our usage and charges on a daily basis and have been able to do so up to the end of September. Now the usage is showing BUT but not the charges.The customer service person did not know when it would be fixed ...
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goldseeker Conductor
10-11-2015

Re: AGL on line not showing correct readings

Problem was fixed!! NOW as Sunday 8th November 12.00am no more readings on line, nothing from Monday 9th November. I am a now getting worried that our next account reading due in a couple of days will not be correct.This time we have NO usage showing at all. ie, we are not using any electricity, which is not correct.
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goldseeker Conductor
21-12-2015

once again cannot access smart meter readings on line

Once again we can not get our smart meter readings on line. thru the AGL log on site.We have NO readings from the 18th December from approx 12.00am Is our meter reading correctly, as this is an on going problem, could someone please fix this problem once and for ever All was going good for a couple of months, then up comes the same problem that caused a lot of problems during the year. It is useless contacting AGL by phone as the operators only pass you from operator to operator each one not hav ...
3 Replies 0 Likes