About Anngst

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Anngst Switched-on
15-11-2019

Credit Transfer not showing on my account

We recently moved and requested that the credit from our old account be transferred to our new account.Although I have been assured several times that this has been done, my account still shows a Zero balance.I was then told that it could take up to a week to appear on my account - 10 days later, still zilch.if our old account - which is still showing as "Disconnection in progress" despite having sold & moved out of the property a month ago - is now showing as Zero balance, why doesn't our new ...
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Anngst Switched-on
15-11-2019

Re: Credit Transfer not showing on my account

What do you consider "some time" ? It has been weeks since this was first requested and at least 3 people have assured me that our account is in credit.It has been at least 7 WORKING days since the funds were transferred.I think that is more than enough time.
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