About F_Kh

Rank: Switched-on

Learn more about ranks and badges.

F_Kh's latest conversations

F_Kh Switched-on
06-11-2019

Complaint about electricity bill

Dear AGL, I have a complain regard to my recent electricity bill. I am only one person living in my unit, and I do not use much electricity (I do not use air conditioning, and barely used heating). However, my recent bill seems over rated.Last week I called AGL customer service and discussed about this issue and I also told the AGL employees that no one has come over my apartment to read the meter.Despite that he promised me to put my case as high priority and send someone over to read my meter ...
3 Replies 0 Likes
F_Kh Switched-on
06-11-2019

Re: Complaint about electricity bill

Dear Jayden, Thank you for your reply. However, it does not help my case much. I was advise today that my apartment electricity meter is located outside the unit and on the corridor. I do not have access to it as only the AGL employee have the key and access to it.Can I please have an email address that I can discuss this issue with ? Thank you.Best Regards,F_Kh
3 Replies 0 Likes