About PS1

This has been happening since I became a customer. What rubbish: it will never work. But this is typical of AGL's very, very poor customer service.Several times, I have asked CS to send me an email about how to fix up my cell phone app and get it to work. No response! Lions 1, AGL 0. Why by email? Because I'm o/s!I try to check using my laptop ... will look at one day; try to look at other days and AGL goes into meltdown: Unfortunately, there was an error loading your usage data. Please try agai ...

I am a new customer. Please advise how this discount is calculated on an energy bill. I calculate that the discount on my latest bill is 24% not 32% as agreed. My bill does show "32%" which is actually rubbish, so I need to know what this is calculated on. I was ripped of by $30.49 in my last bill because I will pay the lot on time. Well done AGL!

At least AGL are very, very consistent with their Customer Service. Not a sound, not even a peep from them about this issue! Do you want to keep my business or not? Totally unimpressed.PS1