About dswinbanks

Thx Neil

So the reason my application was turned down is because I don’t have a smart meter? (don’t know if I do or don’t). AGL adverts on TV and website should have a clear message that this is only available to customers with smart meters and when AGL website rejects applications there should be an explanation of why.

Why is AGL advertising a peak energy rewards program on TV and it’s website with no caveat that not all customers can qualify. I am a long standing AGL customer and tried to register but was told with no explanation “sorry you are not qualified” . Shame on you AGL for deceptive misleading advertising with no caveats to say you exclude some of your long standing customers. This misleading advertising no doubt is intended to give the false impression you care about the extortionate prices of energ ...