About Indu

Rank: Switched-on

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Indu's latest conversations

Indu Switched-on
13-09-2015

Re: Conflict not yet resolved but I am threatened with action for non-payment

Hi Lauren, I raised the support ticket, and this has been satisfactorily resolved. Got the revised bill, and I have paid the bill as well. I feel relieved.Thanks for the AGL support team and the Conflict Resolution team to have this resolved. cheers,Indu
2 Replies 1 Like
Indu Switched-on
05-09-2015

Conflict not yet resolved but I am threatened with action for non-payment

I moved out of a property and requested disconnection of gas on 15 June 2015. But I get a bill for up until 23 June 2015. I called in numerous times, and I have been forwarded to conflict resolution team. They registered it, and I was told it will take 2 weeks to get the new bill. I follow up numerous times. It's 3 months now and I still don't see an updated bill. Now I am getting calls saying I will be forwarded to a collection agency for bill non-payment! I am under a lot of stress. I have all ...
2 Replies 0 Likes