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Ivy Semiconductor
13-08-2015

Re: Hot water billing confusion.

Hi Dragons, I also am confused about the meter. I drew off exactly 10 litres of hot water and took a before and after reading and the meter moved 67 units on the red dial. Can you tell me what I'm looking at here? If it's litres shouldn't it register 10 since I drew off 10 litres of water? AGL don't seem to be able to provide me an answer.
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Ivy Semiconductor
13-08-2015

More bill confusion

Hi, can anyone tell me what the hot water meter (in my Sydney apartment) reads? I did a test by taking a reading, then I measured off exactaly 10 litres of hot water and then took and end reading. The meter reading changed by 67. Obviously the meter is not reading in litres or the difference would have been 10. So what is it reading showing me and how do AGL determine my bill as surely they need to know how many litres of hot water I am using? Also, why a multiplier of 10? Same time last year I ...
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Ivy Semiconductor
13-08-2015

Re: More bill confusion

Hi, further to my earlier post, is it true that the 1st Black Dials [white numbers] record KiloLitres and the RED numbers record only Litres? If this is the case then my meter which was not long replaced is incorrect [see my test results in my comment above]Can anyone from AGL confirm that this is how the hot water meter is recording.. in KL's and Litres?
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Ivy Semiconductor
14-08-2015

Re: More bill confusion

Hi Village, Yep you are definitely correct there, I'm sure it's quite a few people affected by this issue. I would also love my bill to show me exactly what I'm being billed for.
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