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Neal Switched-on
2 weeks ago

Faulty smart meter not rectified- 2 months and counting.

Since AGL emailed to make me aware that my 6 month old smart meter (upgraded when we installed solar) was not recognising or paying any feed-in from my system, I have called fortnightly (initially) then weekly only to hear that the request was a) awaiting acceptance by the 'Metering coordinator' or b) had been rejected by the 'Metering coordinator' and had to be resubmitted.I have emailed the 'complaints' department via the AGL website and a week later am yet to hear back- not holding my breath. ...
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