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agluser1234 Semiconductor
2 weeks ago

Account number and display issues

Hi, when I was first signed up (for both electricity and gas on essentials+), I was able to see two account numbers (one for elec and one for gas) on my online account both of them said setup in progress. Fast forward... my electricity usage never showed - even after a month! And the gas was only just recently activated as the meter was put in about a week ago. However, no gas usage was showing either (with there same account setup in progress). I called phone support who advised me that the acc ...
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agluser1234 Semiconductor
2 weeks ago

Re: Account number and display issues

Hi, I have sent this to you. Thanks
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agluser1234 Semiconductor
2 weeks ago

Re: Account number and display issues

@jaydeny wrote:Hi agluser1234, This sounds frustrating! Please send me a private message (by clicking my username - jaydeny) with your AGL account numbers and email address so that I can get this sorted out for you. Kind regards, JaydenHi, I never received a PM response. Can you confirm? Thanks
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