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Village Superconductor
11-08-2015

Re: Hot water billing confusion.

Hi DragonThanks, I will check this Meter out tomorrow. The units on my bill compares the previous read to current which shows 2068.99 units but the Meter says as example 206.899. I took this up my gas provider who is adamant the read is correct and the Meter is correct, great way to get off side with customer and not able to get satisfactory resolution even with photos of Meter.
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Village Superconductor
05-08-2015

Hot water billing confusion.

We moved to an apartment 6 months ago after living in a larger home with 4 gas appliances, we had a bill shock with our hot water in our apartment. After finally working out some answers to my bill I was rather shocked how the hot water from the boiler to my apartment is calculated it appears I have a hot water meter under my kitchen sink that measures the amount of hot water used as this water meter has a heat sensor on it. This meter measures kilo litres and litres so when I use hot water the ...
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Village Superconductor
06-08-2015

Re: Hot water billing confusion.

Hi SugarcaneSorry but the thread link you sent does not help me at all, all of my bills are multipliedNot divided. For example I read my hot water Meter and it registers every luke warmTepid you name it I am paying for every drop. My bill shows units which after much debate and phone calls found out my Meter which is not gas records kilo litres in black and white on the Meter and litres on the right in red and white. It does not record cold water. The supplier reads the Meter remotely then recor ...
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Village Superconductor
06-08-2015

Re: Hot water billing confusion.

Hi SugarcaneI have already spoken to my body corporate and building manager as well the wholesaler and read the billing site you requested I should read, unfortunately back to you, I think you have misunderstood my question why is AGL multiplying all of my bill units x mult x conversion factor to arrive at mj, all of recommended by you say try asking AGL my energy provider.
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