Hi Kengee,Just to clarify up front, I’m a community member (not AGL) but I can see Jayden is trying to get to the bottom of the problem.I’m not sure if you have checked last year’s bill for the same period but that can be found in the "Billing" section after logging in to "My Account". You should see all of your previous billing periods.Comparing to other households doesn’t give a true indication of your usage.If this period is much higher than the previous period it is possible the reading has ...