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Rank: Conductor

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quinny Conductor
09-09-2017

Online account does not work

Has anyone out there been able to successfully get AGL to fix their online account?I have been trying now for over 6 weeks to get into my account and check the bill and the usage and there does not seem to be anyone smart enough to fix an account. promised by 4 different online chat sessions in a row that it was fixed them moved onto calling them and promised 4 times that it will be fix asap but here I am just browsing the community because my account STILL DOES NOT WORK.I even had one person th ...
14 Replies 2 Likes
quinny Conductor
20-03-2019

Re: Online account does not work

Yeah, my daughter just brought a house and then signed up with them and has the same problem, went on for weeks trying to get it sorted, so many different people telling so many different things...
14 Replies 0 Likes
quinny Conductor
25-10-2017

Re: Drawing from grid and exporting at same time

Reaching out..... I just spent 61 minutes 35 seconds talking to 5 different people at AGL at not one knew what to do, even one said "What do you want us to do about it..." before transferring to someone else and I had to start again. In the end the last person in metering tells me I need to talk to Activestream as they did the job. I phone Activestream 19 min 47sec telling me they cannot do anything without AGL looking at it and to go back there and would not give a job number "they don't do tha ...
4 Replies 0 Likes
quinny Conductor
25-10-2017

Re: Drawing from grid and exporting at same time

I gather nobody from AGL can explain or to busy trying to make the usage site work??
4 Replies 0 Likes