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Rank: Conductor

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quinny Conductor
25-10-2017

Re: Drawing from grid and exporting at same time

Reaching out..... I just spent 61 minutes 35 seconds talking to 5 different people at AGL at not one knew what to do, even one said "What do you want us to do about it..." before transferring to someone else and I had to start again. In the end the last person in metering tells me I need to talk to Activestream as they did the job. I phone Activestream 19 min 47sec telling me they cannot do anything without AGL looking at it and to go back there and would not give a job number "they don't do tha ...
4 Replies 0 Likes
quinny Conductor
25-10-2017

Re: Drawing from grid and exporting at same time

I gather nobody from AGL can explain or to busy trying to make the usage site work??
4 Replies 0 Likes
quinny Conductor
21-10-2017

Drawing from grid and exporting at same time

Can anybody tell me why I show that I am drawing from the grid AND exporting at the same time in the middle of the day. Was changed over to NET metering a couple of months ago.Seems like a way for AGL to make money, Charge for power at a high cost and give me a lttle money for the export at the same time, when I should be using all my solar and not drawing from the grid.Please explain???Or would this just be a technical difficulty the AGL have every day with everything?
4 Replies 0 Likes
quinny Conductor
09-09-2017

Online account does not work

Has anyone out there been able to successfully get AGL to fix their online account?I have been trying now for over 6 weeks to get into my account and check the bill and the usage and there does not seem to be anyone smart enough to fix an account. promised by 4 different online chat sessions in a row that it was fixed them moved onto calling them and promised 4 times that it will be fix asap but here I am just browsing the community because my account STILL DOES NOT WORK.I even had one person th ...
12 Replies 2 Likes