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quinny Conductor

Online account does not work

Has anyone out there been able to successfully get AGL to fix their online account?I have been trying now for over 6 weeks to get into my account and check the bill and the usage and there does not seem to be anyone smart enough to fix an account. promised by 4 different online chat sessions in a row that it was fixed them moved onto calling them and promised 4 times that it will be fix asap but here I am just browsing the community because my account STILL DOES NOT WORK.I even had one person th ...
14 Replies 2 Likes
quinny Conductor

Re: Online account does not work

Yeah, my daughter just brought a house and then signed up with them and has the same problem, went on for weeks trying to get it sorted, so many different people telling so many different things...
14 Replies 0 Likes
quinny Conductor

Drawing from grid and exporting at same time

Can anybody tell me why I show that I am drawing from the grid AND exporting at the same time in the middle of the day. Was changed over to NET metering a couple of months ago.Seems like a way for AGL to make money, Charge for power at a high cost and give me a lttle money for the export at the same time, when I should be using all my solar and not drawing from the grid.Please explain???Or would this just be a technical difficulty the AGL have every day with everything?
4 Replies 0 Likes
quinny Conductor

Re: Drawing from grid and exporting at same time

I gather nobody from AGL can explain or to busy trying to make the usage site work??
4 Replies 0 Likes