About overit1

Rank: Semiconductor

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overit1 Semiconductor
20-01-2020

Re: Change from time of use to flat rate

Thanks for replying Ellen, however the link just takes me to the “contact us” page. I have already contacted AGL numerous times to request a flat rate tariff. They kept sending a request to Ausgrid, to which they reply “the meter investigation could not be completed” However on my last phone call to AGL the person said the AGL staff were going about it the wrong way and he sent the request to the AGL back office. He said it may take 20 business days for a response, I can’t work out if AGL staff ...
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overit1 Semiconductor
20-01-2020

Re: Change from time of use to flat rate

Too right!! Unfortunately we are a minority otherwise I think there’d be an uproar about it. I rang Ausgrid and they said AGL has the discretion to charge a flat rate. Will have to look at switching to a different retailer.
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overit1 Semiconductor
07-08-2019

time of use tariff - time changes

Will AGL actually inform their customers if they change the TOU peak/shoulder/off peak times or adopt the Ausgrid seasonal times?
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overit1 Semiconductor
06-08-2019

Time of use tariff overpriced

Recently moved and find this house has a TOU tariff. Apparently cannot be changed to a single/flat rate. What a rip off! We can't afford to use the ducted air con we thought we would be enjoying in our twilight years as the peak rates are twice the price. You'd have to be nocturnal to make TOU work for you. I can't believe TOU rates can be forced onto a minority. Totally unfair!!! I feel we are subsidising both solar and single rate customers.
2 Replies 0 Likes