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NooneeValley Switched-on
23-07-2019

Bill Confusion - Direct Debit not matching Bill

I am confused - I am on a direct debit set up for monthly billing for both electricity & gas yet my current bill has an "amount brought forward" which I have no idea where this amount has come from as we pay monthly, plus this amount doesn't even match the amount I paid... really not impressed with this system, the billing seems so stupidly confusing!
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