About RhysT

Rank: Conductor

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RhysT Conductor
4 weeks ago

Re: Strange 'Last Read' figures when submitting gas meter reads

It might be similar to the issue I have. When I submit Gas meter reads in the App, if I do both together often they get switched or one meter also winds up with the other meters number (probably 8 out of 10 times)So it might be like Meter 1 17250 Meter 2 00002 and after submit and I go back to check Meter 2 might now be saying 17250(when previously it was 00002), or it could be a vice-versa situation. Ages ago I made mention of this type issue, but here and e-mail.What I do now is, I'll submit ...
2 Replies 0 Likes
RhysT Conductor
4 weeks ago

Re: AGL app issue

Hi David,Sorry I didn't get a notification you had responded to this. From app perceptive it actually says I have a smart meter and there isn't an option to put in your own meter read if you wanted (I do it for Gas), but yes It turns out it's a interval meter. I had put in a request for full meter details back to 2019, but from a separate complaint I was sent the full usage breakdown details for the year so far.I had also rang the digital metering group who ended up agreeing to swap the meter ou ...
11 Replies 1 Like
RhysT Conductor
16-08-2020

Re: New app dissapointing! No

@NeilC No haven't moved address. In Apartment The cupboard that houses electrical meters is locked (You use to have access to it) so I can't go check. Gas meter cupboard is accessible but electricity isn't anymore.
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RhysT Conductor
16-08-2020

Re: New app dissapointing! No

Hi @NeilC,firstly yes My 1st screenshot above is all I have access to now yes its in the past not future , The AGL IQ screenshots are just examples of what it use to be like, AGL IQ is not around anymore.Digital or smart meter (I had in the past been told a few times I had smart meter(meter was replaced a few years ago), but based on what your saying maybe its just Digital. It is a date range anything from couple days to a week that appears on bill as to the next meter read) as I stated data is ...
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