About Carla_AGL

Rank: AGL Idea Moderator

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Carla_AGL AGL Idea Moderator
17-09-2019

Re: solar energy sold to grid was marked as estimated

Hi @JYLW and @Ingrid17, Sometimes data can take up to 4-5 days to update in rare cases, can you confirm your data is no longer showing as estimated? Thanks, Carla
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Carla_AGL AGL Idea Moderator
28-08-2019

Re: unfortunately the PDF is not working to view the bill

Hi @ShawnM We're experiencing some issues with our PDF bills at this time. We're investigating the issue and hoping to have it resolved quickly. Apologies for the inconvenience, please check back in your account a little later on and it should be back up and running. Thanks, Carla
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