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DanF Conductor
08-07-2019

No longer able to download CSV data

I used to be able to go into my usage and download my usage data in 30 minute intervals each time my meter was read. The AGL website would also graph the daily usage. But now it just shows quarterly usage with no ability to download the underlying granular usage data. Can I get the functionality to download the data back? The new usage page is pretty useless.
28 Replies 2 Likes
DanF Conductor
04-09-2019

Re: No longer able to download CSV data

Mine is the same as @suds. I do not have a download button either. Please bring back this feature. The old website provided this data and it was accurate as it matched the usage exactly to what is shown on my bill. I have requested data via https://refer.agl.com.au/forms/request-metering-data/ and that data is inaccurate. The provided data truncates numbers (effectively rounding everything down) so it does not add up to what is on my bill.
28 Replies 0 Likes
DanF Conductor
28-08-2019

Re: No longer able to download CSV data

Hi Jayden, Have you got an update on when we will see the granular data back? It’s been quite a “few weeks” since your post.
28 Replies 1 Like
DanF Conductor
04-10-2019

Re: No longer able to download CSV data

As I have mentioned numerous times already, this data was previously available on the AGL website but now is not. I have an interval meter but not a smart meter. However, I repeat, this data was previously available on the AGL website, so you do have this data available! Are you saying that AGL have made a decision to no longer make the data available to customers who do not have a smart meter, despite previously having it made available? If that's the case I will move to a new provider who can ...
28 Replies 0 Likes