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Xcyte Switched-on
08-07-2019

No Discount on early payment debit card

Hi, i changed the way i pay bill from Bpay to Direct Debit which linked up with flybus.i always get discount offer for Bpay payment,and I disappointed after found out i didn’t get discount on my last bill for pay before due date on Direct Debit payment. Also, the amount are double compare to previous. As a loyal customer with Agl gas and full intent to be on direct debit , which I thought was in play. I would appreciate if you can sort it out this issue. Cheers
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