About Sisir

Hi @jayden_AGL As you advised before, I reached out to your customer service team. On last Monday, once again I discussed in detail this matter with one of your representatives named "Rittik", please see Conversation Reference # 1613886569. As per given information, to discuss this issue yesterday AGL Conflict Resolution Team was supposed to give me a call back in between 12:00 PM - 03:00 PM AEST. Please see Case Reference # 1613886541. However, I did not receive any call from AGL. I am really ...

Hi @jayden_AGL Yes I live in apartment. But I have no idea what is 'MDL' meter and how to fix the meter reading issue. Today I discussed this matter with Strata and I was advised to raise the concern with supplier (AGL). Other than suppliers no one can have access into the meter reading room because of health & safety concern. Besides, you haven't explained why my account got debited when the issue is still under investigation and when I can get back the money. Looking forward to hear from you. ...

I've moved into this house in mid-March 2019. We're a family of 2 persons and don't use gas/ electricity excessively. Gas is used for cooking, and the Hot Water System. Also cook only once a week. However, I started receiving shocking gas bills all on a sudden. My account shows that we consumed only 899 MJ of gas for 1st 43 days (19 Mar - 30 Apr), whereas all on a sudden started consuming 6,969.23 MJ for 16 days (01 May - 16 May) and 16,282.82 MJ for 31 days (17 May - 16 Jun), which shows insane ...