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dianamariza Switched-on
29-04-2019

Re: How long does it take for an account to setup?

I requested on the 23/03/2019 my gas account setup (move in). I've been through a painful process of approx 12 calls with the "resolutions team" and AGL is still unable to setup my account with the excuse of not being able to obtain my initial gas meter reads from the distributor, however the distributor has ensured me several times that the meter reads were already sent days ago and that AGL is not telling me the truth. The "resolutions team" has been of no help, they invent different responses ...
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