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CfM Conductor
29-04-2019

Incorrect information supplied by call centre personnel

I have been trying to get power connected to another property since 1 April. Agent confirmed that meter had been switched to "OFF" position as requested (twice.) On Friday, I was assured several times by 'John' the overseas call centre operator, that power would be connected today, between 7am and 10am, and I wrote down his name, time I called and what he said...and repeated it to him. I then met electrician on site and watched as he switched meter to "OFF" position This morning, I have electric ...
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CfM Conductor
07-05-2019

Re: Incorrect information supplied by call centre personnel

Citipower contractor arrived on site and was able to turn on the power with no issues. We had switched off circuit breakers to our floor as requested. Everything was fine! What a relief! 
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