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Rank: Semiconductor

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Bigdog Semiconductor
15-05-2019

Re: Solar Feed-in Tariff not shown on bill

Jayden, Just a quick update. I rang the Supply Team & they informed me that for reasons that they cannot explain my smart-meter has not been installed!!!They have promised that this will be rectified in 10-15 working days.Apparently there has been a complaint raised on my behalf with the complaints team,& someone from there will contact me after the installation to discuss & resolution.Time will tell but at this stage I am far from impressed & will be contacting the electricity ombudsman if I ca ...
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Bigdog Semiconductor
13-05-2019

Re: Solar Feed-in Tariff not shown on bill

Jayden,Thanks for the quick response.As far as I am aware my installer was in contact with AGL to organize this.In fact they informed me that AGL had given a smart meter installation date of early April. In fact I have a text message from AGL dated the 1st of April stating that connection will take place in the next 5 days & "to ensure clear access to the meter". I have another text message dated the 3rd of April stating that transfer had been completed.I was a bit dubious when I checked the m ...
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Bigdog Semiconductor
11-05-2019

Solar Feed-in Tariff not shown on bill

I have just received my first bill from AGL after installing solar panels.Although my bill has reduced considerably there are is no solar feed-in tariff shown on the bill. When I rang up to report my meter reading I was told my bill would be $250 less my Solar feed in .My bill has come in @ $250 but shows no feed-in.I have a 6 kw system and know from my observations of the invertor that I am exporting power during the day.Can someone investigate.Thanks
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Bigdog Semiconductor
05-04-2019

Smart Meter Instalation date

So 4 weeks ago I notified AGL that I was installing solar panels & that I would require a smart meter.5 days ago I received a text message to say that my electricity connection would take place in 5 days.Lo & behold 5 days later my installation is still not complete!!! I am not surprised given some of the comments I have read on here & other forums.I would suggest you are now in breach of the law & that my smart needs to be installed immediately otherwise I will be going to the ombudsman & dema ...
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