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samsa Conductor
09-02-2019

Disconnection of gas for knock down sites

AGL website does not allow you to disconnect gas for knock down sites. The website is designed for customers who are moving from one house to another. While AGL encourages and want people to stay with them, they should provide information about disconnections as well. AGL says you can do it online which is not correct. On line services is available for those who are moving. Not for permanent disconnection. AGL says that you can do it through live chat. Live chat is not available at all times. ...
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samsa Conductor
09-02-2019

Re: Disconnecting my electricity account

I am also in a similar situation. It is not possible to do it on-line.
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samsa Conductor
06-02-2019

Re: Disconnection Gas and Electricity for knock down the house

AGL website does not provide any step by step process or information regarding the disconnection of gas for knock down and rebuild house. These days you should be able to do it online. I am not sure why we should contact the new connection team via phone.
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samsa Conductor
08-02-2019

Re: Disconnection Gas and Electricity for knock down the house

The online link allow people who are moving from one address to another new address. It is asking for a new address. This does not allow to disconnect gas for knock down building sites.
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