About ask

I received the new gas bills today, but the number is still not correct.I don't know how agl suddenly get the actual reading number of last 3 months, I know there is smart meter can do the remote reading, but the meter in my apartment seems not like that, and nobody comes to knock my door and see the meters.I don't know how a such easy thing like meter reading can go wrong like this. Really feel disappointed about it.

already submitted the form.

There are two gas meters in my apartment, sine nobody came to read the meters, every month, I just got the estimate reading bill. I know they will come to read the meter every 3 months, but never show up. Few days ago, I just took the photos of those meters and sent them to agl, in the latest bill, I finally can see the "customer read　number", but the reading number is not the number actually on the meter. What I　can see on the meter ER020** is 481, but in the bill is 3938.9. Another meter　M ...