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PeteGibson Switched-on
17-02-2019

No more apologies and excuses

Dear AGL I do not want apologies and reassurances and passing the buck to someone else.Just authorise a team out here to do this simple job a change of point of attachment. This is pathetic you take our money Say you are here to help24/7 and then do nothing Worst customer service everThe Pyramids were built with more efficientcyin a quicker time framePete
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PeteGibson Switched-on
27-01-2019

Point of Attachment change

We thought we had gone through the proper channels, signed and submitted the forms and a huge company like AGL might be able to change over the point of attachment of our electricity supply in a timely manner.Our pole was stood on our property 4 months ago.Seemed like a fairly routine job, turn off the power shorten cable , snip and reconnect.3 months later and numerous phone calls,broken promises ,lost emails and the pass on and run around, " not my department, but I'll pass you on to someone ...
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