About debinoz

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debinoz Switched-on
26-01-2019

Re: AGL Rewards website not working & AGL Customer Service Rep hangs up on me

Just phoned customer service and they said it was because my account had been merged and that it was only going to be accessible after my next bill. Obviously this is not true given that the merged electricity bill is going into an existing account. Using my account I get stuck in the endless loop. Can't even get to flybuys page either. AGL needs to put up a big notice on the front page of their website. 1. to stop unneccessary phone calls to the website and 2. to be honest with customers t ...
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