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grahami2006 Conductor
10-08-2017

Re: Bill Smoothing Accounts - Credits and Payment Intervals

Hi Nathan, My account is XXXX XXXX and I caanot work out why there may be an increase even though my current direct debit will cover my bills. Also could you tell me how to cancel bill smoothing as it may be an option for me.
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grahami2006 Conductor
08-08-2017

Re: Bill Smoothing Accounts - Credits and Payment Intervals

Be careful they speak with forked tongue. Bill smoothing on my account has just been changed and it was less than 6 months ago it was reduced now they want to put it up again. Tech gliche again?
12 Replies 0 Likes
grahami2006 Conductor
08-08-2017

Re: meter read

It doesn't matter if you put your meter read up as it never shows on your account.Just received my electricity bill and even though the message I got on 28/07 said that the read had been accepted it does not show on my account which was only received 8 days after the end of the previous month.Also it has not been updated on my account page.Totally incompetent.
5 Replies 0 Likes
grahami2006 Conductor
08-08-2017

Re: Online Account Access

Was told yesterday it was a technical gliche. Seems to me that AGL is all about technical gliches and no fixes. Think it is time for me to change retailers. If they can't get bills right what chance is for electricity supplies.
26 Replies 2 Likes