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Isabelle Conductor
23-01-2019

Re: AGL Rewards website not working & AGL Customer Service Rep hangs up on me

Yep follow all those steps and clear my history browser and cache... no Rewards tab
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Isabelle Conductor
26-01-2019

Re: AGL Rewards website not working & AGL Customer Service Rep hangs up on me

Hi Jayden @ AGL,I tried and wanted to mark my post about rewards issue as "solved" but there's no instruction or tab that allowed you to tick "solved". Whoever is in charge of AGL digital is not very good with customer experience especially now that we are moving more and more towards digital/online interactions.
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Isabelle Conductor
26-01-2019

Re: AGL Rewards website not working & AGL Customer Service Rep hangs up on me

Hi Everyone,Whoever is in charge of AGL digital is not very good with customer experience, they certainly make it very difficult for their customers to interact online. You would think that as we are moving more and more towards digital/online interactions, customers' experience would rank highly on their business strategies. I also need to give AGL credit that after my post was listed on here, AGL did fix my problem of accessing their "rewards" website. So hopefully AGL will get around to fix y ...
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