About ryusmum

This widget could not be displayed.
This widget could not be displayed.
This widget could not be displayed.
Rank: Switched-on

Learn more about ranks and badges.

ryusmum's latest conversations

ryusmum Switched-on
09-11-2019

Complaint! ENERGY plan didnt switch.

I changed over plans on the 14th of Aug through the app after speaking to someone about plans and was advised for my usuage and area Essential Plus Plan was ideal. I switched jt over and forgot about it i should of gotten a confirmation message later. Usually im good and remember but 3 birthdays,1 paed heart specialist and wedding over 2 weeks after that switch so insanly busyFast for to yesterday I saw the metre guy and thought id get an idea of expect bill. Didnt look right then and thats when ...
2 Replies 0 Likes
ryusmum Switched-on
18-11-2019

Re: Complaint! ENERGY plan didnt switch.

Hi Nam,I did get in touch last week on chat. The person informed me that the plan i signed up for now, the Essential Energy Plus Online which was supposed to apply a 75 bonus sign up wasnt applied to my account and to ring.Because of Bushfires around Ive only jst managed to today.The lady i spoke to told me she couldn't apply it to my account but it will be next time and the only thing she can do is give 50 credit and when I explained I thought i changed plans back in Aug she advised me theres n ...
2 Replies 0 Likes