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Rank: Conductor

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vvv's latest conversations

vvv Conductor
22-01-2019

Re: What a disgrace

Still no change I believe it is worse. My acount on my PC has one address. The same account on my tablet has 2 addresses. I have received two statements for the housholder delivered to my home address with completely irrelevant account numbers and two different addresses on them. A nd you tell me you have solved the problem. I have spoken to resolutions in Melbourne and they assured meitwas fixed and itdtilll the same. Resolutions said they would set up a better and cheaper plan for me a ...
7 Replies 0 Likes
vvv Conductor
03-01-2019

What a disgrace

I have been trying to have the incorrect address # 2 # one on one page of my account for solar and another on the other page for billing removed and my correct address added. Would you believe this has been going on since July 2018. YES JULY 2018 I have lost count of phone calls, Facebook, chat and even talking to the resolution centre in Adelaide The incompetence is of the highest order . Do not tell me to contact chat as it is a wast of time.I have been a customer for over 25 years so obv ...
7 Replies 0 Likes
vvv Conductor
27-01-2019

Re: What a disgrace

Jayden, Received my last quarter account with correct numbers address incorrect but I see that will be corrected on the next statement. Then I receive another account at my address with a completely different account number which is not mine. No comment.Would appreciate you giving me the correct information so I can charge AGL for the time and expense over the last 5 months so I can recoup some of my costs regards trying to sort out all of AGL'S stuff ups?VVV
7 Replies 0 Likes
vvv Conductor
06-01-2019

Re: What a disgrace

Upon checking through my complete account I find I have 3 addresses and the wrong NMI number. Can it get any worseJaydeny send me an Email out of the system and I will contact you.The last message bounced back.VVV
7 Replies 0 Likes