About cwij

Although not directly related, I am using Roblo's post to remind AGL staff that there has been no action on my 2018 "There appears to be no way to access AGL Rewards from within the redesigned app" suggestion in https://neighbourhood.agl.com.au/t5/AGL-Mobile-App-Feedback-and/There-appears-to-be-no-way-to-access-AGL-Rewards-from-within-the/idc-p/15134#M955.It is still an issue and is another case of "It useless having a reward page that you can't access" (but from the AGL app).

Hi David. Thanks for your response and advice. I contacted AGL Customer Service by phone on Wednesday evening and was told that they had changed both property addresses to be the same as the postal address on my account (from start of contract) - which was yet a third variation!I tried the app again on Thursday but there was no change in the display.I decided to give some more time in case the amendments might take a while to filter through the AGL systems.I tried again today (Friday) but there ...

Hi David.I have version 5.16.4 of the AGL Energy app on my phone running Android 7.1.1.Here is the requested screenshot showing identical icons.Peter  

The Billing screen of the Android app shows two entries for past bills with identical House icons.After opening each of them, it is obvious that one should have an Electricity icon and the other a Gas icon.