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frustrated66 Conductor
26-06-2017

Re: Net Meter upgrade issue

I have been trying to get a Net meter upgrade , have spoken to AGL on at least 10 occassions over the past 6 months , have been promissed on several occassions and even been given a date on a couple of times but no one ever turns up nor does AGL advise me .I am now being told that it will happen over the next couple of months!!Cant say I have any faith in AGL ever installing this meter.Have been an AGL customer for over 10 years and now have no choice but to change suppliers.Not good enough AGL ...
16 Replies 0 Likes
frustrated66 Conductor
06-07-2017

Re: Digital Net meter upgrade

The moderator said if I contacted her she would investigate. Of course I never heard back!! Havent had time to consider changing yet
12 Replies 0 Likes
frustrated66 Conductor
28-06-2017

Digital Net meter upgrade

Hi , Im a 10 year plus AGL customer very frustrated trying to get a net meter installed . I have been promised over the past 6 months on several occasions , even been given a date on a couple of occasions and been told that a work order has been raised (29/04) but no one ever turns up to complete the job.On my last call yesterday, one of probably10 in 6 months I was told that it SHOULD happen in the next month or two and thats the best they can tell me.AGL your customer service is appalling and ...
12 Replies 1 Like
frustrated66 Conductor
31-08-2017

Re: Digital Meter Upgrade

Hi Jordan Thanks , I will send an email to your complaints department.Its a waste of time ringing your Digital metereing team , they are the ones that said the best option is for me to buy my own meter.Getting information from them is all but impossible the email address you gave me complaints@agl.com.au however bounces back.Appreciate if you can send me the right address RegardsJack
4 Replies 0 Likes