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AtWitzend Conductor
29-04-2019

Re: Solar Monitoring Web Page

Finally, I can see what others with solar can see when they go to their usage page. Not sure who to thank as after some three and a half years and dozens of repeated requests for help that were lost in the system or shut down without resolution and seeing that the current attempt was looked into by no less than 4 different people either from AGL or this community. I will say thanks but you'll understand if I don't get terribly excited about it. I am totally mystified as to why it was so hard t ...
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AtWitzend Conductor
26-04-2019

Re: Solar Monitoring Web Page

Thanks Benibasha, You have shined a light into 3 years of AGL generated darkness. No, no battery, last bill shows 554 kwh of solar fed into the grid so we do not use all of the energy generated. An average daily surplus of 6.15 kwh/day. I cannot understand for the life of me why AGL are so reluctant to address this issue, it's like puling teeth! It would seem that the last consultant I spoke to (Verity) actually lied to me. If she didn't, then as an employee of AGL she is horribly misinformed, o ...
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AtWitzend Conductor
25-04-2019

Re: Solar Monitoring Web Page

Thanks again Benibasha, That confirms for me what I have suspected all along. Solar users can see their solar production on the graph in My Account, except that I cannot. For 3 years I have been given every excuse that they can think of rather than fixing the problem. AGL's web presence is riddled with problems but AGL's policy seems to be deny all . . .we are working on it,we have a minor glitch,you're not using it correctly, we'll investigate and get back to you (and they never do) Here is wh ...
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AtWitzend Conductor
24-04-2019

Re: Solar Monitoring Web Page

Thanks for the detail Benibasha, but I'm still a tad confused (easy when you are with AGL!). I can log in to 'My Account' but all I can see there is kwh imported from the grid, no mention of solar and no record of what we have exported to the grid. There is a green 'Download usage data' button which gives me raw spreadsheet data but that is useless unless you massage it thoroughly like you describe. So you can see details of your solar export to the nearest kwh without downloading the spreadshee ...
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