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AtWitzend Conductor
21-04-2019

Re: Solar Monitoring Web Page

Hi Benibasha, Sorry, I don't have an answer for you but I would like to ask something. You said in your post, "the solar monitoring web page" and I would like to ask which page are you referring to? Do you see details of your solar production through your 'My Account' pages or do you pay the $15 for solar command? The reason I ask is that AGL have never shown me any data on what my solar produces, the usage graph I see makes no reference to solar at all. The only way I can get data on my solar i ...
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AtWitzend Conductor
24-04-2019

Re: Solar Monitoring Web Page

Thanks for the detail Benibasha, but I'm still a tad confused (easy when you are with AGL!). I can log in to 'My Account' but all I can see there is kwh imported from the grid, no mention of solar and no record of what we have exported to the grid. There is a green 'Download usage data' button which gives me raw spreadsheet data but that is useless unless you massage it thoroughly like you describe. So you can see details of your solar export to the nearest kwh without downloading the spreadshee ...
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AtWitzend Conductor
25-04-2019

Re: Solar Monitoring Web Page

Thanks again Benibasha, That confirms for me what I have suspected all along. Solar users can see their solar production on the graph in My Account, except that I cannot. For 3 years I have been given every excuse that they can think of rather than fixing the problem. AGL's web presence is riddled with problems but AGL's policy seems to be deny all . . .we are working on it,we have a minor glitch,you're not using it correctly, we'll investigate and get back to you (and they never do) Here is wh ...
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AtWitzend Conductor
26-04-2019

Re: Solar Monitoring Web Page

Thanks Benibasha, You have shined a light into 3 years of AGL generated darkness. No, no battery, last bill shows 554 kwh of solar fed into the grid so we do not use all of the energy generated. An average daily surplus of 6.15 kwh/day. I cannot understand for the life of me why AGL are so reluctant to address this issue, it's like puling teeth! It would seem that the last consultant I spoke to (Verity) actually lied to me. If she didn't, then as an employee of AGL she is horribly misinformed, o ...
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