You can add concession details to you account online via My Account by following these steps:
Log in to My Account
Go to the ‘Manage Account’ > ‘Concessions’ - Manage
Click Add Concession
Enter your Concession Card Details and click submit
Ask for help via web chat or give us a call on 131 245.
Press 3: to use our other self-service options, such as re-issuing a bill, add a concession card, adding direct debit, Bill Smoothing, password resets, or update your contact ...