About M-J

Moving house? Let us help you understand the process. Let us know you’re moving Arrange your move in advance online or, to be connected on the next business day, call us before 1pm Monday to Friday. Simply provide your new address and connection date and we'll connect you on our standard retail contract. Track your move - get access to your personalised Move Tracker Available when you arrange your move online, you can stay informed on how your energy connection is progressing and edit your m ...

The following information relates to Electricity Digital Display meters. If you live in VIC, you’ll have one of the meters pictured below installed. Have a look to see which one is yours.For NSW, QLD or SA please see our FAQ for Digital Meters. Type 1 1. Confirm this meter’s serial number is the same as the one on your last invoice, the AGL App or My Account. Press the ‘display’ button to show the reading options on the screen. You might need to press it more than once to cycle to the cor ...

You can update your postal address online from the 'Personal Details' tab in My Account.

Considering switching to AGL? Let us help you understand the process. You don’t need to notify your old electricity provider of your decision to switch, we will take care of this on your behalf. You have a 10 business day cooling off period during which you can contact us to cancel your contract for any reason without incurring Early Termination Fees. This cooling off period runs from the date on which you receive your welcome pack containing the Product Disclosure Statement and General Terms ...