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gku Semiconductor
31-07-2019

Re: No longer able to download CSV data

Hi Jayden, Any idea when could we download our electricity usage data again from our account?Seems this feature has been gone for more than a month ...
26 Replies 1 Like
gku Semiconductor
04-10-2019

Re: No longer able to download CSV data

@David_AGL I got the similar situation as DanF. I got an EM5100 meter and used to download usage data from AGL before July (as well as from EA in the past). Why suddenly this feature is gone? Could AGL further investigate?
26 Replies 0 Likes
gku Semiconductor
3 weeks ago

Re: No longer able to download CSV data

Interesting to see at the bottom of the request data form page that it mentioned existing AGL customers can view and "Download" their metering data ...But in reality it's not and no one in AGL would like to fix it.
26 Replies 0 Likes
gku Semiconductor
13-10-2018

Re: Estimated Meter Reading Formula is extremely disadvantageous to us customers

I have similar situation that despite I have a smart meter in our house which is open for data reading, AGL only estimated my bill nearly 4 times of my actual usage. I believe this is the way how they collect a large sum of money from customers and earn interest and create a large cash flow for them.Should there be any regulation on how the electricity company make their estimation based on?
2 Replies 0 Likes