About Peter33

Rank: Semiconductor

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Peter33 Semiconductor
24-09-2018

Re: Overcharged Gas Bill

It was just one bill that was the most recent one that covers the period of the meter changeover. It seems I'm at the mercy of the reading performed by the plumber that changed over the meter and AGL takes that as gospel. As an update on this case, i managed to find a person with common sense in the resolutions team who has made an adjustment to this bill. Just waiting to see the next bill to confirm the adjusted reading on the new meter has taken effect. Moral of this story ...keep pushing to ...
5 Replies 1 Like
Peter33 Semiconductor
21-09-2018

Re: Overcharged Gas Bill

Unfortunately I did not take a meter reading as we were focussed on ensuring the meter replacement under the sink did not result in leakages as others in our community have experienced. Now the meter has gone - we have no evidence to challenge this excessive reading. The new replacement meter is reading fine now that Jemena came back to correct the sync to the central basement reader. The other gas meter ( non hot water ) was also out of sync with the basement reader which makes us think the o ...
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Peter33 Semiconductor
21-09-2018

Overcharged Gas Bill

I received my last gas bill in horror to see that my daily hot water usage had increased 1500% from a daily usage of 28 Mj to 421 Mj. The bill says this was based on an actual meter read and strangely coincides with the replacement of the hot water meter in my unit. Note - I live in a unit block where the meter is normally remotely read from the central unit in the basement. There is no reason for the hot water usage to spike up this much and no-one else in our unit block has experienced this s ...
5 Replies 0 Likes