About Rupert

Jayden, The issue of my solar meter is not resolved. I continue to get the run around from AGL. I was asked in a further email for the Meter Phase number which i presumed meant 1, 2 or 3 phase. My residence is single phase but AGL did not know that? Nevertheless I advised over the phone that it was Single phase. I was then told I would need the license number of the APS despite having provided in an email all of the particulars of the Electrician including phone number, email, name, location, e ...

Thank you Jayden for your response.Prior to your suggestion I had already contacted AGL solar connections who told me I had to provide the name of an Accredited Electrician before they could raise an order on the Metering Companies. I was given the phone number for one of the metering companies who suggested that AGL raise an order and then they would find a 'default electrician'. This was not acceptable to AGL.I then found the following site: https://www.energy.nsw.gov.au/energy-supply-indust ...

I have the same problem as you have indicated. However, when I requested information and was given the run around I responded appropriately. The response was to remove me from this site. I am now going to fair trading and then to my local member. AGL is just not interested in getting this sorted because they can take your solar power to the Grid for free and then provide you with an estimated account because they say they cannot monitor it...Incompetent is the right word....

Jayden, Thank you for your response to my query. Whilst I have no problem with your advice, I need to say that I should not be in this position if AGL through Essential Energy (who approved the Solar Installation) had installed a suitable meter when the installation was completed.It appears from several comments on here that AGL does not appear to be in a hurry to install any meter which in previous times was performed by the Solar System installers. It is not as you imply that I am against a me ...