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JEM Switched-on
21-08-2018

Postbillpay

I would like to know why I get charged an Over The Counter fee when using Postbillpay? My bill 2 cycles ago incurred this fee but I queried it and it was refunded on the next bill. However, my current bill has this charge again. I checked the cedilla and tilde references on the back of the bill. The ^ refers to the payment processing fee and the ~refers to paying in person at any Post Office. As I argued last time, I haven’t been in a PO to pay a bill in years and as my bank statement showed it ...
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