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Rico Switched-on
19-08-2018

False supply address

Why can AGL use a false supply address that is in different suburb and postcode to where my gas and electricity is actually supplied. This does not allow me to get any energy concessions because of the postcode mismatch from my pension card which is in the correct supply address. For 8 years AGL have insisted they cannot change the supply address.Can anybody offer any advice why this so please?Thanks in advance.
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Rico Switched-on
20-08-2018

Re: False supply address

Thank you for that advice it has been followed. It seems the council boundary may have been changed 18 years ago so maybe it is time to get into 21st century.I just hope with this change my energy concessions will be paid.thanks
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